Privacy Policy
Effective date: January 1, 2026. This Privacy Policy explains how MN Solutions LLC collects, uses, shares and protects information when you use our website and services.
1. Information We Collect
Personal Information
- Name
- Email address
- Phone number
- Physical address
- Payment information
- Quote-related information
- SMS and email opt-in records
- Communication timestamps
Non-Personal Information
- IP address
- Browser type
- Device information
- Website usage information
- Analytics information
- Cookies
Customer Communication
We may also retain information related to your communications with us, including:
- Inquiries
- Service requests
- Appointment details
- Preferences
- Service history
- Feedback
2. How We Use Your Information
Information we collect may be used for the following purposes:
- Providing our services
- Improving our services
- Processing transactions and payments
- Communicating with customers
- Scheduling and managing appointments
- Sending promotions where you have consented
- Website functionality
- Improving user experience
- Security
- Fraud prevention
- Managing your communication preferences
- Maintaining records of your consent
3. SMS Messaging & Compliance
If you opt in to SMS communication, messages we send may include:
- Appointment reminders
- Appointment confirmations
- Customer support messages
- Important updates
Explicit opt-in is required before we send SMS messages. We maintain opt-in records and operate our SMS program in accordance with the Telephone Consumer Protection Act (TCPA) and applicable carrier requirements.
- Opt-in records are retained for each mobile number enrolled in the program.
- Reply STOP at any time to unsubscribe from SMS messages.
- Reply HELP at any time to receive support information.
- Message and data rates may apply.
- Supported by major U.S. carriers.
SMS Data Protection
Mobile information, SMS opt-in data and consent information are not shared with affiliates or third parties for unrelated marketing or promotional purposes.
Sharing is limited to relevant service providers where required to operate the SMS program, such as messaging platforms and support providers acting on our behalf.
4. Information Sharing & Disclosure
We do not sell, rent or trade your personal information.
Information may be disclosed in limited circumstances, including to:
- Service providers who support our operations
- Payment processors
- Appointment scheduling providers
- SMS providers
- Legal authorities where required by law
- Law enforcement
- Courts, in response to a court order or legal process
- A successor entity in connection with a merger, acquisition or business transfer
5. Data Security
We maintain administrative, technical and physical safeguards designed to protect your information, including:
- Encryption of data in transit and at rest where applicable
- Secure access controls
- Authentication requirements for system access
- Periodic security assessments
- Ongoing security updates
- Employee training on data handling
- Breach notification procedures
- Secure backups
- Disaster recovery planning
While we take these measures seriously, no internet-based or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
6. Cookies & Tracking
We use cookies and similar tracking technologies to support:
- Traffic analysis
- Understanding user behavior
- Remembering your preferences
- Website functionality
- Improving user experience
- Measuring the effectiveness of our services
You may control or disable cookies through your browser settings. Disabling cookies may affect some website features.
7. Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Update or correct your personal information
- Request deletion of your personal information
- Unsubscribe from marketing emails
- Reply STOP to unsubscribe from SMS messages
- Receive information about how your data is processed
- Withdraw consent for future communications
- File a complaint with an applicable supervisory authority
8. Third-Party Links
Our website may contain links to third-party websites. MN Solutions LLC is not responsible for the privacy practices, content or policies of third-party websites.
This Privacy Policy applies to information collected through the MN Solutions LLC website and services.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always displayed on this website together with its effective date.
Where a change is significant, we may communicate it through a notice on our website or by email where applicable.