Terms & Conditions
Effective date: January 1, 2026. These Terms & Conditions govern your use of the MN Solutions LLC website and services, including our SMS messaging program.
SMS Messaging Terms
By opting in to our SMS program, you agree to receive text messages from MN Solutions LLC. Messages may include:
- Appointment confirmations
- Appointment reminders
- Rescheduling updates
- Customer support messages
Explicit opt-in is required before any SMS messages are sent. We do not enroll a mobile number in the program without consent from the number’s owner.
Cancellation
You may cancel SMS messages at any time by replying STOP to any message you receive. After you send STOP, we will confirm your unsubscribe request and no further messages will be sent unless you re-subscribe.
To re-subscribe, contact us using the details below, at which point message delivery may resume after you provide renewed consent.
Support
Reply HELP to any message for support information, or contact us by phone at +1 310-913-2811, or email us at luke@monox.ai.
Other SMS Rules
- Message delivery may be delayed by wireless carriers, and carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply.
- Message frequency may vary.
- Major U.S. carriers are supported.
- Our SMS program is operated in accordance with TCPA and CTIA requirements.
- You must be 18 years of age or older to participate in the SMS program.
General Terms
This website is operated by MN Solutions LLC. By accessing or using the website, you agree to these Terms of Service, our Privacy Policy and any additional terms that apply to specific services.
MN Solutions LLC reserves the right to modify or update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Intellectual Property Rights
All materials on this website — including text, graphics, logos, images, layouts and software — are the property of MN Solutions LLC and/or its applicable affiliates and licensors and are protected by intellectual property laws.
Without prior written permission, you may not:
- Copy website materials
- Reproduce website materials
- Republish website materials
- Modify website materials
- Upload website materials elsewhere
- Sell website materials
- Distribute website materials
- Translate website materials
- Create derivative works from website materials
You are granted a limited license to view and use the website for your own personal, non-commercial purposes only.
User Content & License
If you submit content to us — including messages, feedback or materials — you represent that you have the necessary rights to do so and that the content does not violate the rights of any third party.
By submitting content, you grant MN Solutions LLC a license to use, modify, reproduce and distribute that content as permitted by these Terms.
Disclaimers
- This website may contain links to third-party websites, which we do not control.
- A link to a third-party site or product does not imply endorsement of that site, product or service.
- The website and services are provided on an “as is” and “as available” basis.
- To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.
- You agree to indemnify and hold harmless MN Solutions LLC, its affiliates and its representatives from claims arising out of your use of the website or your breach of these Terms.
Online Commerce
Some transactions available through or in connection with this website may involve third-party vendors. Such transactions may involve:
- Third-party products or services
- Third-party payment processing
- Collection of information by the third-party vendor
- Transactions between the vendor and the customer
Where applicable, MN Solutions LLC is not responsible for the quality, performance or fulfillment of third-party products or services.
Registration & Passwords
Where account registration applies, you agree to:
- Provide accurate and current information
- Keep your login credentials confidential
- Accept responsibility for activity that occurs under your account
- Notify us promptly of any suspected unauthorized access
Termination
MN Solutions LLC may suspend or terminate your access to the website or services for:
- Violations of these Terms
- Inappropriate conduct
- Unlawful conduct
- Other reasons permitted under these Terms
Upon termination, the provisions of these Terms that by their nature should survive — including intellectual property, disclaimers, indemnification and dispute resolution — remain in effect.
Governing Law & Dispute Resolution
These Terms are governed by the applicable laws that apply to MN Solutions LLC and its operations, without regard to conflict-of-law principles.
Any dispute arising out of or relating to these Terms, the website or our services will be resolved through binding arbitration on an individual basis, in accordance with the applicable arbitration rules, rather than in court, except where prohibited by law. You and MN Solutions LLC each waive the right to participate in a class action or class-wide arbitration.
